40 Years of Training Expertise in Tourism
TUGEP training programs, developed with over 40 years of industry experience, are specially designed for businesses operating in the hotel, restaurant, cafe and service sectors.
Career-Focused Training and Assessment Systems
TUGEP Academy is a merit-based training and assessment center established to support the professional development of personnel in the tourism and hospitality sector.
Our promotion, job change, and career advancement exams, prepared to objectively measure the knowledge, skills, and competencies of hotel employees, provide businesses with strong human resource management and offer employees a fair career development environment.
Exam content covers areas such as current regulations, hotel management, technical expertise, communication, leadership, and guest satisfaction; prepared by expert trainers according to industry needs.
What Do We Provide with TUGEP Academy?
Career Promotion Exam
Comprehensive support in exam preparation, implementation, and reporting processes
Our Featured Training Programs
Special training solutions that raise service standards and develop employees' professional skills
Chef Qualification (Level 5)
Advanced program specialized in kitchen management, advanced culinary techniques, and menu engineering for experienced chefs.
Service Staff Qualification (Level 2-3-4)
Hands-on training focused on improving professional service delivery, guest satisfaction, and communication skills.
Bellboy Qualification (Level 3)
Training for bellboys on excellent arrival/departure experiences, luggage handling, and guest assistance.
Barista Qualification (Level 4)
Comprehensive and hands-on barista training on coffee varieties, brewing techniques, and barista art.
Training Programs
Special training solutions that raise service standards and develop employees' professional skills
Consulting Services
Strategic consulting and transformation services based on our industry experience to increase your business efficiency