Front Desk Agent – Level 3
Front Desk Agent – Level 3 competency program. Competency program for independent practitioners.
Training Objectives
Apply occupational health and safety rules
Know tools, equipment and software used at front office
Perform guest reception and guidance procedures
Apply basic communication and body language rules
Behave appropriately for service quality and customer satisfaction
Registration Info
Level
Level 3Maximum Students
20Certification
All participants who successfully complete the program will receive an industry-recognized certificate.
Qualifications
Competencies and skills to be acquired within the scope of A1: Occupational Health and Safety, Environmental Protection.